Site Supervisor Peck was on post a museum in Kansas City, Missouri, when a Super Bowl LVIII victory parade was held for the Kansas City Chiefs. Following the parade, a mass shooting occurred at nearby Union Station. Museum staff commend Site Supervisor Peck for his calm professionalism during the parade and shooting. According to the client, Peck spent time reviewing building surveillance videos and was able to locate and preserve footage of the shooting – including images of the suspects who were later arrested.

In August, Security Professional Frederick was on patrol at a large public library when several people entered the building and headed toward the restrooms. Moments later, gunfire was heard coming from the restrooms.

Security Professional Frederick sprung into action, directing patrons to take cover under the until police arrived. After ensuring the safety of library patrons, he and the library supervisor entered the restroom, where they found a gunshot victim.

Security Professional Frederick assisted the victim by using his uniform shirt to slow the bleeding until paramedics arrived. His bravery in the face of danger not only kept library patrons safe but also saved the victim’s life.

Security Professional Milagros recently responded to a report of a one-month-old baby choking in a shop at the mall she patrols. Upon arrival at the shop, Security Professional Milagros found the baby on the checkout counter, purple and not breathing. She wasted no time clearing the baby's obstructed airway and initiating emergency CPR until the baby began breathing on its own. When EMS and police arrived, they assessed the baby’s vitals and confirmed that, thanks to Security Professional Milagros’s quick response, the child would make a full recovery.

During an ExxonMobil refinery’s recent Contractor Safety Awards meeting, the Allied Universal security team was presented with a Gold Safety Award for their outstanding safety performance. The award recognized the team as one of the top contractor safety performers at the refinery – as evidenced by the fact that, as of September 2023, they have gone 15 years without a recordable injury.

As part of the Downtown Ambassador Program, Allied Universal “ambassadors” assist visitors navigating downtown Orlando and help connect those experiencing homelessness with much-needed services.

Recently, an ambassador’s report of a simple interaction with an unhoused veteran caught the eye of the area’s housing and homelessness manager because there are numerous resources available to veterans.

It was discovered that a housing resource had been unsuccessfully trying to locate the veteran to discuss available housing. The veteran’s caseworker and all Allied Universal ambassadors were alerted to reach out immediately if they encountered the veteran.

Late one recent Friday evening, two ambassadors located the veteran. They worked together to set an appointment for the veteran to meet with his caseworker and by Monday afternoon the veteran was successfully housed.